Operations
Business Process Mapping
Write down how work actually moves, and see where it stalls.
Business Process Mapping documents how work travels between people and systems, one step at a time. Each workflow has a title, a defined start and end point, a description at every stage and a named role responsible for it, so the handoffs where delays and errors build up stop being invisible.
Inside Business Process Mapping
What you get when you switch it on.
Workflow builder
Create an internal workflow step by step: name it, set where it begins and ends, and describe what happens at each stage in enough detail that a new person could follow it.
Stage ownership
Assign a responsible role or team member to each stage, so every step of a process has a name against it rather than a general assumption that somebody handles it.
Flow tracker
Follow an internal process through its steps in a structured, visual way, with the boundaries of the workflow fixed by its start and end point.
Flowchart view
See the whole process drawn out as a chart rather than read as a list — which is where the loops, gaps and handoffs become obvious.
Real-time progress tracking
Watch where a process has reached as it moves, so a stalled step is visible while it is still stalled rather than at the review afterwards.
Stage notifications
Send mail to notify the people involved as work reaches their stage, so a handoff does not depend on somebody remembering to mention it.
Shareable workflows
Copy a workflow's link to share it instantly with anyone who needs to see how the process runs.
Cross add-on mapping
Build and automate workflows for projects, CRM leads and deals, property management and contract management, so mapping covers the work as it is actually recorded.
Inside the screens
What Business Process Mapping looks like day to day.
Placeholder imageWhere it earns its place
What teams switch Business Process Mapping on for.
01
Finding where a process stalls
Mapping a process end to end exposes the handoffs where delays and errors build up, instead of leaving them to be argued about after the fact.
02
Onboarding people onto a process
A workflow with a description and an owner at every stage is something a new starter can follow without shadowing someone for a fortnight.
03
Standardising deal and contract handling
CRM leads and deals, property management and contract management all run through mapped workflows, so the same steps happen in the same order each time.
Features
Everything in Business Process Mapping.
- Step-by-step workflow creation
- Defined workflow title, start point and end point
- Detailed description at every stage
- Responsible role or team member per stage
- Flowchart view of the whole process
- Real-time progress tracking
- Email notifications at each stage
- Copyable workflow links
- Workflows for projects and CRM leads and deals
- Workflows for property management
- Workflows for contract management
- Structured, visual internal process tracking
How add-ons work
Business Process Mapping is not a separate app.
It runs inside GetBizApps Suite, on the same data, behind the same login.
01
Switch it on
Enable the add-on from your workspace. It appears alongside everything else already running — no separate install, no second login.
02
It shares your data
The add-on reads and writes the same customers, staff and records as the rest of the Suite, so nothing has to be re-keyed or synced.
03
Your roles still apply
Existing permissions carry across. Decide which teams see the add-on, and what they are allowed to do inside it.
04
Your price adjusts
It joins your subscription as one more enabled add-on, and comes off again if you turn it back off.
See what Business Process Mapping costs alongside the rest of your setup.
Build your priceWhat teams say
Business Process Mapping, in their words.
We use Business Process Mapping to document how work moves between teams, then Task Management to assign the next steps. GetBizApps has made our process reviews more practical because everyone can see where responsibility sits.
Where it is used
Often switched on together
More in Operations
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Set the long-term aims, then keep them visible day to day.
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Draft the plan investors and lenders actually ask for.
ViewBusiness Model
Set out how the business actually makes money, on one structure.
ViewTo Do
The daily list, next to the work it belongs to.
ViewProject Template
Turn a project you have already delivered into the starting point for the next one.
ViewWorkflow Automation
Say what should happen when, and stop doing it by hand.
ViewFAQ
Business Process Mapping questions.
What people ask before switching this one on.
It documents how work moves between people and systems, step by step. You build a workflow with a title, a start point and an end point, describe what happens at each stage, and assign the role responsible for it. The result is a visual map of the process rather than an understanding that lives in a few people's heads.
Business Process Mapping describes a process so people can see and follow it — stages, owners, handoffs and a flowchart of the whole thing. Workflow Automation makes the system act on its own when something happens, running triggers, conditions and actions without anyone involved. Mapping is for understanding and accountability; automation is for removing the manual step.
Workflows can be built and automated for projects, CRM leads and deals, property management and contract management. That means the map follows the work where it is already recorded, rather than sitting in a separate diagramming tool that drifts out of date.
Yes. A workflow can send mail to notify team members at each stage, so a handoff arrives as a notification rather than depending on someone checking. Progress is also tracked in real time, so it is clear where a process has reached at any point.
Yes. Each workflow has a link you can copy and share instantly, and the flowchart view gives a visual map of the entire process. That makes it straightforward to walk a colleague, an auditor or a new team through how something is meant to run.
Business Process Mapping is a GetBizApps Suite add-on for documenting how business work moves between people and systems. You build step-by-step workflows with a title, a start and end point, a description and a responsible role at each stage, view the whole process as a flowchart, track progress in real time, notify team members by email as work reaches them, and share a workflow by copying its link. It is available at https://getbizapps.com/addons/business-process-mapping.
Business Process Mapping is billed as one of the add-ons in your GetBizApps Suite subscription. Your total is built from the add-ons you switch on, your number of users and the duration you commit to, in USD or INR. You can model it on the pricing page at https://getbizapps.com/pricing.
Business Process Mapping runs inside GetBizApps Suite, so you need the Suite itself. There is no separate installation or login — enable the add-on and it appears alongside everything else you are already running, on the same data and the same permissions.
Yes. Add-ons can be switched on and off as your needs change, and your subscription adjusts to match what is currently enabled.
See Business Process Mapping on your own data.
Book a walkthrough and we will show you this add-on in context, alongside the others your business would actually use.