Support & Service
Requests
Build the request form, and stop chasing requests through chat.
Requests turns any internal or customer-facing ask — leave, equipment, access, an enquiry — into a structured form with its own category, layout and colour. Submissions land as cards in one place with search and pagination, so a request is never a message someone scrolled past.
Inside Requests
What you get when you switch it on.
Form builder
Create a form with the fields your process needs, pick one of three layouts, set its colours to match your brand, and preview it before anyone sees it.
Conditional fields
Show or hide fields based on what the person has already answered, so a long form only ever asks what is relevant to them.
Categories and subcategories
Group request types broadly, then split them further, so a growing list of forms stays navigable instead of becoming a wall.
Form dashboard
Every form in one list, with a switch to turn each on or off and quick actions to copy its link, view, edit or remove it.
Response hub
Each submission arrives as a card showing its title, when it came in and how many fields it carries, with a coloured border marking its type.
Search and filtering
Find a form or a submission by what you remember about it, with pagination that keeps large volumes manageable.
Inside the screens
What Requests looks like day to day.
Placeholder imageWhere it earns its place
What teams switch Requests on for.
01
Employee requests
Leave, equipment and access requests arrive on a consistent form with the details you need, instead of as a message someone has to interpret.
02
Customer enquiries
Publish a form link on your site and route what comes back by category, rather than sorting a general inbox by hand.
03
Internal approvals
Every submission carries a timestamp and a record, so an approval trail exists without anyone maintaining a spreadsheet.
Features
Everything in Requests.
- Custom request forms with your own fields
- Three layout options
- Customisable colour schemes
- Conditional show / hide field logic
- Preview before publishing
- Activate or deactivate any form
- Copyable public form links
- Categories and subcategories
- Colour-coded submission cards
- Submission timestamps and field counts
- Search and pagination on responses
- Role-based access to submissions
How add-ons work
Requests is not a separate app.
It runs inside GetBizApps Suite, on the same data, behind the same login.
01
Switch it on
Enable the add-on from your workspace. It appears alongside everything else already running — no separate install, no second login.
02
It shares your data
The add-on reads and writes the same customers, staff and records as the rest of the Suite, so nothing has to be re-keyed or synced.
03
Your roles still apply
Existing permissions carry across. Decide which teams see the add-on, and what they are allowed to do inside it.
04
Your price adjusts
It joins your subscription as one more enabled add-on, and comes off again if you turn it back off.
See what Requests costs alongside the rest of your setup.
Build your priceWhat teams say
Why teams run on GetBizApps Suite.
These are customers talking about the Suite as a whole rather than the Requests add-on specifically — every add-on runs on the same platform they are describing.
We started with CRM and invoicing, but the real win was having HR, projects, expenses and customer follow-ups in the same system. Our team stopped jumping between five different tools.
GBA Suites has made our monthly operations much easier. Recurring invoices, expense tracking and payment reminders alone have saved our accounts team several hours every week.
Didn’t expect one business suite to replace our CRM + HR + project tracker + invoicing setup. GBA Suites is surprisingly flexible once you start adding the modules you actually need.
Where it is used
Often switched on together
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ViewFAQ
Requests questions.
What people ask before switching this one on.
Requests is used to capture anything a person needs to formally ask for — employee leave, equipment or access requests, customer enquiries, lead information — on a structured form rather than through chat or email. Each form is built to your own specification and its submissions are managed in one place.
Yes. Conditional logic shows or hides fields based on earlier answers, so someone filling in the form only sees the questions that apply to their situation instead of the full list.
Forms are grouped into categories and then into subcategories, which keeps a growing catalogue of request types navigable. Categories can be added, edited or removed in a single action without any complex setup.
Yes. Each form has a link you can copy and share, and the live form shows exactly the fields and layout you configured. You can also switch any form off when you no longer want submissions.
Every submission appears in the response hub as a card showing its title, the time it was submitted and how many fields it contains, with a colour-coded border marking which request type it is. Search and pagination keep it workable as volumes grow.
Requests is a GetBizApps Suite add-on for building and managing custom request forms. You create forms with your own fields, conditional logic and layout, organise them into categories and subcategories, share them by link, and manage every submission from a central response hub with search, pagination and colour-coded cards. It is available at https://getbizapps.com/addons/requests.
Requests is billed as one of the add-ons in your GetBizApps Suite subscription. Your total is built from the add-ons you switch on, your number of users and the duration you commit to, in USD or INR. You can model it on the pricing page at https://getbizapps.com/pricing.
Requests runs inside GetBizApps Suite, so you need the Suite itself. There is no separate installation or login — enable the add-on and it appears alongside everything else you are already running, on the same data and the same permissions.
Yes. Add-ons can be switched on and off as your needs change, and your subscription adjusts to match what is currently enabled.
See Requests on your own data.
Book a walkthrough and we will show you this add-on in context, alongside the others your business would actually use.