Support & Service
Suggestion Box
Collect ideas from the people doing the work — and show them what happened next.
Suggestion Box is a GetBizApps Suite add-on for employee ideas. Staff submit suggestions with a category and description, optionally anonymously, and vote on each other's ideas. Managers review every submission from one dashboard, reply to the person who raised it, and move it through a defined set of stages — with a full history of every status change, so nobody has to ask what happened to their idea.
Inside Suggestion Box
What you get when you switch it on.
Idea submission
Staff raise a suggestion with a title, a category and as much detail as they want to give. It lands in the review queue immediately, with the date and submitter recorded.
Anonymous posting
Any suggestion can be submitted without a name attached. The idea still enters the same queue and can still be responded to — the identity simply is not shown.
Team voting
Colleagues vote on the suggestions that matter to them, so the ideas with real support rise to the top rather than the loudest ones. People cannot vote for their own.
Review stages
Every suggestion moves through stages your organisation defines — submitted, under review, accepted, declined, done — so progress is visible instead of implied.
Categories
Group ideas by the part of the business they touch, each with its own name, colour and ordering, so the queue stays readable as it grows.
Status history
Every stage change is logged with who made it and when, giving each idea a complete trail from the day it was raised to the day it was closed.
Review dashboard
Managers see counts by stage at a glance, then search, filter and export the full table when they need to work through it properly.
Direct replies
Respond on the suggestion itself — to explain a decision, ask for detail, or say what is happening next. The person who raised it sees the answer against their idea.
Inside the screens
What Suggestion Box looks like day to day.
Placeholder imageWhere it earns its place
What teams switch Suggestion Box on for.
01
Surfacing frontline problems
The people doing the work usually see the problem first. This gives them somewhere to put it that is not a corridor conversation.
02
Prioritising by real support
Voting separates the ideas a team genuinely wants from the ones raised most insistently.
03
Closing the loop
A visible stage and a written reply mean people find out what happened to their idea — which is what determines whether they submit a second one.
Features
Everything in Suggestion Box.
- Submit ideas with title, category and description
- Optional anonymous submission
- Upvoting, with self-voting prevented
- View and vote counts on every suggestion
- Custom review stages
- Full status change history per idea
- Custom categories with colours and ordering
- Summary dashboard by stage
- Search, filter and export the queue
- Written responses on each suggestion
- Edit or withdraw your own submissions
- Role-based access to the review queue
How add-ons work
Suggestion Box is not a separate app.
It runs inside GetBizApps Suite, on the same data, behind the same login.
01
Switch it on
Enable the add-on from your workspace. It appears alongside everything else already running — no separate install, no second login.
02
It shares your data
The add-on reads and writes the same customers, staff and records as the rest of the Suite, so nothing has to be re-keyed or synced.
03
Your roles still apply
Existing permissions carry across. Decide which teams see the add-on, and what they are allowed to do inside it.
04
Your price adjusts
It joins your subscription as one more enabled add-on, and comes off again if you turn it back off.
See what Suggestion Box costs alongside the rest of your setup.
Build your priceWhat teams say
Why teams run on GetBizApps Suite.
These are customers talking about the Suite as a whole rather than the Suggestion Box add-on specifically — every add-on runs on the same platform they are describing.
Being able to customize fields and workflows was a big deal for us. Our business does not fit neatly into a standard CRM template, and GBA gave us enough flexibility.
We use the recurring invoice module for retainers and subscriptions. It reduced missed billing almost immediately.
GBA Suites feels less like one huge ERP and more like a collection of business apps that actually talk to each other. That’s exactly what we needed.
Where it is used
Often switched on together
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Suggestion Box questions.
What people ask before switching this one on.
Yes. Any suggestion can be submitted without a name attached. It enters the same review queue as a named submission and can still receive a written response — only the submitter's identity is withheld.
Employees upvote the suggestions they support, and each idea displays its vote count alongside its status and view count. People cannot vote for their own submissions, so the ranking reflects genuine support across the team rather than self-promotion.
Yes. Every status change is logged with the stage, who changed it and when, so each suggestion carries a full trail from submission through to a decision. Employees can see where their idea has reached without having to chase anyone.
Access to the review dashboard is controlled by GetBizApps Suite's role-based permissions, so you decide which managers or teams can read the queue, change a suggestion's stage and post responses.
Suggestion Box is a GetBizApps Suite add-on that gives employees a structured way to submit ideas, vote on their colleagues' suggestions and follow what happens to them. Managers review submissions from a single dashboard, respond to the person who raised each one, and move it through defined stages with a complete history of every change. It is available at https://getbizapps.com/addons/suggestion-box.
Suggestion Box is billed as one of the add-ons in your GetBizApps Suite subscription. Your total is built from the add-ons you switch on, your number of users and the duration you commit to, in USD or INR. You can model it on the pricing page at https://getbizapps.com/pricing.
Suggestion Box runs inside GetBizApps Suite, so you need the Suite itself. There is no separate installation or login — enable the add-on and it appears alongside everything else you are already running, on the same data and the same permissions.
Yes. Add-ons can be switched on and off as your needs change, and your subscription adjusts to match what is currently enabled.
See Suggestion Box on your own data.
Book a walkthrough and we will show you this add-on in context, alongside the others your business would actually use.